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Why us?

WE ARE LOCAL

Based in Lanzarote for over 20 years and with an office in Tías, at Buenavilla we have first hand experience of the properties we rent. We have stayed on them as guests, and schedule weekly visits to make sure there are no surprises upon your arrival.

GREAT SERVICE MATTERS

It’s our motto and we mean it. Our team, who provides top of the line concierge services, strive for customer satisfaction and providing happiness to all of our guests. It’s not us saying it, 98% of our reviews give our staff 5 stars!

TOP QUALITY VILLAS

Every week we say “no, thank you” to many property owners as their houses do not meet our strict quality standards. This allows us to concentrate on taking care of the villas we are sure will be perfect for our guests.

NO HIDDEN FEES

The price that you see is the price you get. All rates include VAT, local taxes and arrival clean. Some properties have electrically heated pools that you might choose to take. If there is a charge for this it will be clearly stated on the villa description.

FLEXIBLE CANCELLATION POLICIES

All our properties can be cancelled up to 60 days before your arrival date and we will give you a full refund without any cancellation fees. Otherwise, we do have to charge cancellation fees as the chances of re-booking that property are diminished. Should we finally find another guest for your same dates/rates we will refund the cancellation fees too.

COMPLETE HOLIDAY EXPERIENCE

Tell us your wishes, chances are we might be able to make them come true. Both before or during your holiday, our knowledgeable customer support team will go that extra mile to make your stay in Lanzarote even more special. Together with our partner LANZALUX we will turn your stay into the perfect holiday.

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